Knowledge
Attachments
Attach files to knowledge documents.
5 min read · Updated Jul 2026
Attachments store PDFs, images, and files linked to knowledge documents for reviewers and readers.
What you will learn
- How to upload an attachment
- Supported file types and size limits
- How attachments appear in the document sidebar
- How attachment issues appear in Knowledge Health
Steps
- 1
Open a document
Open a Nintendo troubleshooting guide.
- 2
Open Attachments panel
Click Attachments in the document sidebar.
- 3
Upload file
Add a screenshot PNG or policy PDF. Wait for upload to complete.
- 4
Reference in content
Link attachment from editor where readers need the download.
- 5
Review attachment issue
If Health flags attachment issue, re-upload or remove broken file.
Common issues
- Upload fails.
- Check file size against plan limits on Usage and limits page.
- Attachment not cited in AI answers.
- AI retrieves text body primarily. Summarize key attachment facts in document text.
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