Invite your team

What you will learn

• How organization and workspace roles differ
• How to send invitations from the Members page
• Which roles can edit knowledge versus manage billing
• How to assign workspace access during invite

Steps

1. 1

   Open Members

   From the organization menu, click Members. You can also click Invite in the top bar when you have admin access.

2. 2

   Start an invitation

   Click Invite member. Enter email addresses for support leads, reviewers, and workspace admins.

3. 3

   Set organization role

   Choose Admin for billing and member management, Member for day-to-day contributors, or Viewer for read-only org access.

4. 4

   Assign workspace roles

   For the Nintendo workspace, assign Workspace admin, Editor, Reviewer, or Viewer per person. Editors create documents. Reviewers approve verification.

5. 5

   Send invitations

   Click Send invites. Invitees receive email with a link to join the organization.

6. 6

   Confirm access

   After they accept, verify they appear on Members with the correct workspace role under the Nintendo row.

Common issues

Invitee cannot see the Nintendo workspace.

Edit their workspace assignment on the Members page and ensure the workspace is not archived.

Invite email expired.

Resend the invitation from Members. Pending invites show a Resend action.