Docs Sites
Reader feedback
Collect feedback and turn it into knowledge gaps.
5 min read · Updated Jul 2026
Reader feedback on Docs Sites creates actionable signals that become knowledge gaps or document corrections.
What you will learn
- Feedback widget on articles
- Reviewing feedback inbox
- Converting feedback to gaps
- Closing loop with content updates
Steps
- 1
Enable feedback
Site settings, enable reader feedback on articles.
- 2
Submit test feedback
On live article, click Was this helpful? No and add comment.
- 3
Open feedback queue
Docs Site dashboard Feedback tab.
- 4
Triage item
Assign to support owner linked to article.
- 5
Update document
Edit article, re-verify, republish.
- 6
Mark resolved
Close feedback item after publish.
Common issues
- Feedback spam.
- Moderate queue and disable on archived sections if needed.
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