Why it matters
AI documentation is structured for humans and machines: clear headings, stable anchors, explicit metadata, and ownership. Bad structure breaks retrieval and citations even when prose is fine.
How it works
Write with chunk-friendly headings, define owners and review dates, mark audience, avoid critical facts only in images, and test common questions against docs.
Example
Nintendo doc writers add H2 sections per API operation so embeddings retrieve complete examples. Metadata tags product area for filtering.
Common mistakes
- 1Wall-of-text pages without headings
- 2Critical limits only in screenshots
- 3Duplicate pages with conflicting steps
Your docs should power more than search.
Turn approved knowledge into a Docs Site with citation-backed assistant answers.
See Docs Assistant