Why it matters
Assistant knowledge bases feed copilots and embedded helpers across products. Multiple assistants may need different slices of the same sources.
How it works
Define assistant-specific collections, shared core sources, and cross-assistant consistency tests where answers should align.
Example
Nintendo assistant KB feeds sales copilot and docs assistant from shared product facts but separates internal sales playbooks from public API docs.
Common mistakes
- 1One KB cloned to every assistant without scoping review
- 2Assistants on different release schedules without parity checks
- 3Ignoring assistant-specific phrasing in tests
Every AI deserves a source of truth.
Organize verified knowledge collections with ownership, review dates, and lifecycle controls.
Explore Knowledge