Why it matters
Agent memory retains context across turns and sessions. Ungoverned memory leaks permissions and stale facts into future actions.
How it works
Scope memory by user and session, apply retention limits, redact sensitive fields, and sync memory invalidation when source docs change materially.
Example
Nintendo agent memory keeps case summary for open tickets but purges internal escalation notes after session close per retention policy.
Common mistakes
- 1Infinite memory across unrelated cases
- 2Memory storing PII without redaction
- 3No invalidation when policy changes
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